FAQs

A.

Please file a request via ticket system and our staff will add a PTR record for you.

A.

Yes. Having a root access to your VPS, you may build and install a custom kernel, should you have a need.

A.

Yes it is. VPS instances are connected to a shared 100 Mbit/s UNMETERED port.

A.

The SLA is OVH's commitment to service availability. This doesn't include planned and scheduled maintenance.

The VPS platform is proven to be stable and highly available. When you rent one of our virtual private servers, we guarantee the continunity of your business activity.

In the event that we do not fulfil our commitment, we will undertake to reimburse 5% of the monthly price per hour of delay, up to a maximum of 100% of the monthly amount for the product.

This SLA only applies to models in the Cloud VPS range.

A.

Dollar for dollar, Virtual Private Servers come out on top when compared to either reseller hosted servers or dedicated servers. Dedicated server users pay, by far, more money to obtain the server performance and capacity that they can get from a Virtual Private Server solution. We leverage economies of scale to provide best of class hardware and software solutions.

A.

With the use of remote desktop access, you can easily manage your VPS. You can add and delete software / data to and from your VPS and you can optimize performance, scalability and throughput.

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Virtual Private Servers are private, isolated, environments. You can rest assured that your server and your data will not be affected by other users' code. This benefit is especially important when mission critical web applications are being deployed.

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Yes, when operating in a shared hosted environment, even with all the appropriate security measures, breaches in security can occur. The level of security increases significantly when you upgrade to VPS's. Each VPS is isolated via virtualization software which keeps all data, applications and processes safe and secure in its own virtual environment.

A.

Yes, absolutely. If you are anticipating growth you should consider the use of a VPS. The capabilities and the capacity of a VPS can easily be increased to meet your needs. If you are fortunate and experience significant growth, the applications and data that reside on your VPS can be easily moved to larger and / or to additional servers. Mirroring and load balancing servers are key capabilities of VPS's.

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